Edon Jakupi

Product Owner & Technical Project Manager

Edon Jakupi
Edon Jakupi
Edon Jakupi

Profile

I build digital products that turn ideas into reality with quality and precision. As a Product Owner and Project Manager with strong technical and QA experience, I blend strategy with hands-on technical work by testing, reproducing issues, refining requirements and supporting teams to deliver stable and impactful products. I work at the intersection of strategy, design and technical execution and turn complex visions into tangible experiences.

Based in Zürich, Switzerland 🇨🇭

Clients & Collaborations

Experience

I have guided teams through the challenges of product development, turning ideas into reality. Along the way, I have combined product leadership with hands-on technical work, QA and integrations to create digital experiences that make a difference for businesses and users.

Head of Web Development

REFIVE

Full-time

Apr 2024 - Present

Baden AG, Switzerland

As Head of Web Development, I manage the web team and oversee complex digital and design projects. I coordinate task creation, prioritization and project delivery while performing daily QA, reproducing and documenting bugs to ensure quality standards. I also gather requirements in client meetings, prepare project proposals and estimates, support integration of payment systems and APIs, manage deployments and server configurations and communicate technical processes clearly to clients, ensuring solutions exceed expectations from ideation to launch.

Head of Web Development

REFIVE

Full-time

Apr 2024 - Present

Baden AG, Switzerland

As Head of Web Development, I manage the web team and oversee complex digital and design projects. I coordinate task creation, prioritization and project delivery while performing daily QA, reproducing and documenting bugs to ensure quality standards. I also gather requirements in client meetings, prepare project proposals and estimates, support integration of payment systems and APIs, manage deployments and server configurations and communicate technical processes clearly to clients, ensuring solutions exceed expectations from ideation to launch.

Project Manager

Lobster Money

Contract

Sep 2024 - Oct 2025

London, United Kingdom

At Lobster Money, I led the development team through agile processes, coordinating daily tasks and overseeing the app’s full development lifecycle. I managed feature delivery, reproduced and tracked bugs, verified fixes and supported integration work with multiple third-party APIs for FinTech, invoicing and social media functionalities. My role bridged strategy and execution, ensuring impactful features met user needs while maintaining technical quality and project efficiency.

Project Manager

Lobster Money

Contract

Sep 2024 - Oct 2025

London, United Kingdom

At Lobster Money, I led the development team through agile processes, coordinating daily tasks and overseeing the app’s full development lifecycle. I managed feature delivery, reproduced and tracked bugs, verified fixes and supported integration work with multiple third-party APIs for FinTech, invoicing and social media functionalities. My role bridged strategy and execution, ensuring impactful features met user needs while maintaining technical quality and project efficiency.

Project Manager

hodlr.

Contract

Apr 2024 - Aug 2025

Vaduz, Liechtenstein

At hodlr., I managed the full app development lifecycle for a fee-free crypto investment platform, guiding the team to deliver high-quality features. I coordinated development tasks, tracked progress and ensured QA by reproducing and documenting bugs. I also supported API integrations for crypto pricing, banking connections and partner services, ensuring smooth technical implementation and reliable user experiences.

Project Manager

hodlr.

Contract

Apr 2024 - Aug 2025

Vaduz, Liechtenstein

At hodlr., I managed the full app development lifecycle for a fee-free crypto investment platform, guiding the team to deliver high-quality features. I coordinated development tasks, tracked progress and ensured QA by reproducing and documenting bugs. I also supported API integrations for crypto pricing, banking connections and partner services, ensuring smooth technical implementation and reliable user experiences.

Project Manager

REFIVE

Part-time (20%)

Apr 2021 - Apr 2024

Baden AG, Switzerland

In my initial role at REFIVE, I managed web development and branding projects, ensuring timely delivery and high-quality results. I coordinated tasks, refined project workflows and streamlined communication between clients and creative teams.

Project Manager

REFIVE

Part-time (20%)

Apr 2021 - Apr 2024

Baden AG, Switzerland

In my initial role at REFIVE, I managed web development and branding projects, ensuring timely delivery and high-quality results. I coordinated tasks, refined project workflows and streamlined communication between clients and creative teams.

Project Manager

apper

Full-time (80%)

Apr 2021 - Apr 2024

Remote

In my role as Project Manager at apper, I directed the development of various mobile and web applications across multiple sectors. Notably, I led the development of a robust CRM for one of the largest health insurance brokers in Switzerland, while also delivering intuitive solutions in other domains. I coordinated cross-functional teams, ensured seamless project execution from concept to completion and oversaw QA processes, including bug reproduction, testing flows and integration checks. I also liaised with technical teams on API connections and system integrations to ensure reliable and high-quality deliverables.

Project Manager

apper

Full-time (80%)

Apr 2021 - Apr 2024

Remote

In my role as Project Manager at apper, I directed the development of various mobile and web applications across multiple sectors. Notably, I led the development of a robust CRM for one of the largest health insurance brokers in Switzerland, while also delivering intuitive solutions in other domains. I coordinated cross-functional teams, ensured seamless project execution from concept to completion and oversaw QA processes, including bug reproduction, testing flows and integration checks. I also liaised with technical teams on API connections and system integrations to ensure reliable and high-quality deliverables.

Co-Founder & Web Developer

Coreup

Self-employed

May 2018 - Apr 2021

Tetovo, North Macedonia

As a co-founder and frontend developer at Coreup, I built responsive WordPress websites and e-commerce solutions while managing projects end-to-end. I led client meetings and coordinated team efforts, delivering high-quality digital experiences and ensuring client satisfaction.

Co-Founder & Web Developer

Coreup

Self-employed

May 2018 - Apr 2021

Tetovo, North Macedonia

As a co-founder and frontend developer at Coreup, I built responsive WordPress websites and e-commerce solutions while managing projects end-to-end. I led client meetings and coordinated team efforts, delivering high-quality digital experiences and ensuring client satisfaction.

IT Support

South East European University

Internship

Oct 2014 - Jul 2015

Tetovo, North Macedonia

My first professional steps began in IT Support, helping students and staff resolve technical issues and improve digital skills. This role taught me the value of clear communication, problem solving and practical troubleshooting, skills I still rely on today.

IT Support

South East European University

Internship

Oct 2014 - Jul 2015

Tetovo, North Macedonia

My first professional steps began in IT Support, helping students and staff resolve technical issues and improve digital skills. This role taught me the value of clear communication, problem solving and practical troubleshooting, skills I still rely on today.

Tools & Platforms

Education

My academic path combined business and management with a focus on building the skills needed to lead projects that create impact.

Master's degree in Business Informatics

Vienna University of Technology

Vienna, Austria

Sep 2016 - Jun 2021

Master's degree in Business Informatics

Vienna University of Technology

Vienna, Austria

Sep 2016 - Jun 2021

Master's degree in Business Administration (MBA)

Faculty of Economics and Management

Nitra, Slovakia

Sep 2017 - Dec 2019

Master's degree in Business Administration (MBA)

Faculty of Economics and Management

Nitra, Slovakia

Sep 2017 - Dec 2019

Bachelor’s degree in Computer Science

South East European University

Tetovo, North Macedonia

Sep 2012 - Jul 2015

Bachelor’s degree in Computer Science

South East European University

Tetovo, North Macedonia

Sep 2012 - Jul 2015

Languages

Every language I speak opens a new door. Each one shapes the way I connect, share ideas and build together.

🇦🇱 Albanian

Native language

🇺🇸 English

Proficient / Native-like proficiency

🇸🇰 Slovak

Proficient / Native-like proficiency

🇲🇰 Macedonian

Proficient / Native-like proficiency

🇩🇪 German

Upper Intermediate / Professional working proficiency

🇹🇷 Turkish

Intermediate / Limited professional proficiency

🇷🇸 Serbian

Elementary / Limited working proficiency

Professional Skills

The expertise I rely on to guide teams, shape products and deliver results that matter.

Product Ownership

Backlog & Roadmap Management

User Story & Requirement Definition

Agile & Scrum Practices

Stakeholder Engagement

Feature Prioritization

Acceptance Criteria & Quality Standards

User-Centered Design Understanding

Product Lifecycle Management

Release Planning

Project Management

Project Planning & Scheduling

Resource & Budget Management

Risk & Change Management

Cross-Functional Collaboration

Team Leadership & Motivation

Process Optimization

Performance Monitoring & Reporting

Conflict Resolution & Communication

Quality Assurance & Technical Support

End-to-End QA for Web & E-Commerce

Bug Reproduction & Investigation

DNS & Domain Configuration

Technical Troubleshooting

Test Case Execution & Flow Checks

Checkout & Payment Testing

Clear, Developer-ready Tickets

API & Integration Understanding

Payment Setup (Stripe, TWINT, PayPal)

Bitbucket & Git Familiarity

Deployments & Env. Setups

Recommendations

Words from people I have worked with, reflecting the impact and value I bring to every project.

Egzon Pllana

Senior iOS Engineer

Feb 2024

I have been working with Edon for many years together. Edon is very professional at his work, takes his responsibilities very carefully, and provides all the necessary details to plan and build project features in a very easy way. He is always open to having meetings and refining tickets to fulfill client needs and preferences. Edon's proactive approach and receptiveness to input make him an invaluable team player, contributing significantly to achieving the best possible results. I'm confident that Edon will be a great asset to any team!

Gëzim Qaili

Founder

May 2021

I had the privilege of working side by side with Edon as we built Coreup together. For years we collaborated on websites and e-commerce projects of every scale, and I could always count on his clarity, reliability and creative problem-solving. Edon has a rare ability to move smoothly between big-picture thinking and hands-on execution, which made every project both efficient and enjoyable. More than just a great collaborator, he is someone who elevates the people around him and sets a standard for quality in everything he does.

Thomas Scott Logo

My door is always open to new opportunities, so come say hello and let's have a chat about working together ↓

Currently Available

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© 2026 Edon Jakupi. All rights reserved. Crafted in Zürich.